Our expertise

Specialists in every layer of B2B integration

From EDI standards and secure connectivity to integration platforms and ERP systems, our team brings hands-on experience to each part of your integration landscape.

Integration practice

What our specialists work on every day

Standards and formats

  • ANSI X12
  • UN/EDIFACT
  • XML and JSON
  • Flat files and ERP formats
X12 reference

Connectivity and security

  • AS2, SFTP, FTPS and HTTPS
  • REST and SOAP APIs
  • VAN connections
  • Certificate and key management
B2B gateway

Mapping and translation

  • Map development and maintenance
  • Partner-specific rules
  • Regression testing
  • Map conversion during migrations
Mapping services

Trading partner programs

  • Partner onboarding and testing
  • Retail, automotive and logistics requirements
  • Chargeback prevention
  • Acknowledgment reconciliation
Partner setup

Operations and support

  • Monitoring and alerting
  • Exception handling
  • Platform administration
  • Ongoing production support
Support services

Migration and modernization

  • Platform assessments
  • Partner cutover planning
  • Upgrades and cloud moves
  • Decommissioning
Migration services

Technology partners

Built on the platforms enterprises run

ECOM works with leading enterprise technology vendors to implement, integrate and support the systems your business depends on.

About our partnerships
  • IBM Gold Business Partner

    IBM Sterling, webMethods, App Connect, API Connect, IBM MQ and Maximo

  • Partner and authorized reseller

    SAP software resale, plus implementation and services proposals for SAP S/4HANA, SAP ECC and SAP Business One

  • Partner and authorized reseller

    Microsoft software resale, plus implementation and services proposals for Dynamics 365 Finance and Operations, Business Central and Azure

  • Partner and authorized reseller

    Oracle software resale, plus implementation and services proposals for Oracle E-Business Suite, JD Edwards and NetSuite

IBM software expertise

Expert services and custom training for IBM integration software, from installation and upgrades to development, administration and managed operations.

  • IBM Sterling B2B IntegratorEDI and B2B process engine
  • IBM Sterling File GatewayFile transfer routing and partner management
  • IBM Sterling Connect:DirectHigh-volume, secure point-to-point file transfer
  • IBM Sterling Order ManagementDistributed order management and fulfillment
  • IBM MQEnterprise messaging and queuing
  • IBM App ConnectApplication and data integration
  • IBM API ConnectAPI creation, security and management
  • IBM webMethodsIntegration, B2B, API management and file transfer
  • IBM MaximoEnterprise asset management integration

Platform expertise

Expertise across the platforms you already run

ECOM implements and integrates leading ERP systems, supports the major B2B integration platforms, and deploys wherever your systems live.

Deploy your way

  • Cloud

    Run on ECOM-operated PaaS, SaaS or a private cloud environment, with no infrastructure to manage.

  • On-premises

    Keep integration inside your own data center when policy, latency or existing investments require it.

  • Hybrid

    Combine cloud services with on-premises systems, for example cloud partner connectivity with an on-premises ERP.

Consulting and training

Expertise you can keep

Our consulting arm helps you assess, plan and modernize, and our custom training is built around your own environment, documents and partners, so your team can run and extend what is built.

From our Learning Center

Talk to an integration expert

Tell us about your partners, systems and goals. We will show you how PRISM and our team can help.