Trading partner network

Hospitality EDI and API integration

Hotel groups, cruise lines, resorts, online travel, restaurant brands and food service companies. ECOM connects your business with hospitality companies through EDI, APIs, managed file transfer and portal automation, integrated with your ERP.

Discuss your hospitality partners Hospitality industry overview

How the exchange works

How hospitality companies exchange business documents

Hotel groups, restaurant brands and foodservice operators buy through distributors and procurement platforms across many locations. Price catalogs keep contract prices consistent at every property, and order confirmations show substitutions before the delivery arrives.

Common documents with hospitality companies
Document	What it does in this relationship
EDI 850Purchase Order	Orders from each property or restaurant, often through a procurement platform.
EDI 855Purchase Order Acknowledgment	The distributor’s confirmation, including substitutions and short items.
EDI 856Advance Ship Notice	The delivery notice, so receiving staff can check what arrives.
EDI 810Invoice	The invoice, matched against contract prices and the delivery.
EDI 832Price/Sales Catalog	The price and product catalog that keeps contract pricing aligned.

What onboarding a new hospitality partner usually involves

Agree the catalog, contract prices and location codes with each distributor or platform.
Map orders and invoices from many locations to the right cost centers in your ERP.
Test substitutions, credits and price changes as well as standard orders.

Integration guides

Hospitality integration guides

Detailed guides covering documents, workflows, connectivity and ERP options for specific companies.

Marriott Bonvoy Boutiques EDI integration

A guide for suppliers selling through Marriott Bonvoy Boutiques, covering the published EDI specifications, drop-ship fulfillment and ERP integration.

Read the guide