Pharmaceuticals

Accurate, traceable data for the pharmaceutical supply chain

Pharmaceutical manufacturers, wholesalers and dispensers depend on accurate data for orders, shipments, contract pricing and traceability. ECOM integrates those exchanges with your ERP and partners, with the controls regulated supply chains expect.

At a glance

  • Order-to-cash EDI
  • Sales and chargeback data
  • Serialization data exchange
  • Secure file transfer
  • Controlled change process

What is pharmaceutical EDI?

Pharmaceutical EDI covers orders, ship notices and invoices between manufacturers, wholesale distributors and dispensers, plus documents specific to the industry such as product transfer and resale reports and chargeback claims tied to contract pricing. In the United States, traceability requirements under the Drug Supply Chain Security Act add serialized product data, commonly exchanged using the GS1 EPCIS standard.

Challenges

Integration challenges in pharmaceuticals

01

Contract pricing complexity

Chargebacks and rebates depend on accurate sales and pricing data from distributors.

02

Traceability expectations

Product data must stay consistent from manufacturer to dispenser.

03

Regulated operations

Change control, validation and audit trails are expected.

How we help

How ECOM supports pharmaceuticals companies

  • Order-to-cash EDI

    Orders, acknowledgments, ship notices and invoices with wholesalers.

  • Sales and chargeback data

    Process 867 product transfer reports and 844/849 chargeback documents.

  • Serialization data exchange

    Integrate EPCIS data flows with partners and internal systems, scoped with your team.

  • Secure file transfer

    Encrypted file transfers with partners over AS2 and SFTP.

  • Controlled change process

    Documented testing and change control for integration updates.

Documents and standards

Common transactions

Common documents in pharmaceutical distribution.

CodeDocumentWhat it does
850Purchase OrderThe wholesaler orders product.
856Advance Ship NoticeDetails the shipment.
810InvoiceBills for product.
867Product Transfer and Resale ReportReports distributor sales.
844Product Transfer Account AdjustmentSubmits chargeback claims.
849Response to Product Transfer Account AdjustmentResponds to chargeback claims.
EPCISGS1 EPCIS eventsShares serialized product traceability events.

Scenarios

Typical integration scenarios

Manufacturers

Automate distributor orders, sales reporting and chargebacks.

Distributors

Exchange orders and traceability data with manufacturers and customers.

Trading partners

Pharmaceuticals partners we connect with

Examples of healthcare and pharmaceutical trading partners ECOM can connect your business with.

See all 46 healthcare and pharmaceutical partners
  • Universal Health Services
  • DaVita Kidney Care
  • IQVIA
  • Thermo Fisher Scientific
  • Rite Aid
  • Merck
  • Zimmer Biomet
  • Zoetis
  • Walgreens Boots Alliance
  • Humana
  • Cerner
  • Magellan Health
  • Regeneron
  • Henry Schein
  • Bristol-Myers Squibb
  • HCA Healthcare
  • Baxter
  • Stryker

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Frequently asked questions

What is an EDI 867 used for in pharma?

The 867 product transfer and resale report lets distributors report sales to manufacturers, which supports contract pricing and chargeback validation.

Does ECOM support DSCSA serialization data?

ECOM can integrate EPCIS-based data flows with your systems and partners. The specific scope and compliance responsibilities are defined with your team.

How do you handle validation requirements?

ECOM follows documented testing and change control for integration changes and can align with your validation procedures.

Talk to an integration expert

Tell us about your partners, systems and goals. We will show you how PRISM and our team can help.