Pharmaceuticals
Accurate, traceable data for the pharmaceutical supply chain
Pharmaceutical manufacturers, wholesalers and dispensers depend on accurate data for orders, shipments, contract pricing and traceability. ECOM integrates those exchanges with your ERP and partners, with the controls regulated supply chains expect.
At a glance
- Order-to-cash EDI
- Sales and chargeback data
- Serialization data exchange
- Secure file transfer
- Controlled change process
What is pharmaceutical EDI?
Pharmaceutical EDI covers orders, ship notices and invoices between manufacturers, wholesale distributors and dispensers, plus documents specific to the industry such as product transfer and resale reports and chargeback claims tied to contract pricing. In the United States, traceability requirements under the Drug Supply Chain Security Act add serialized product data, commonly exchanged using the GS1 EPCIS standard.
Challenges
Integration challenges in pharmaceuticals
Contract pricing complexity
Chargebacks and rebates depend on accurate sales and pricing data from distributors.
Traceability expectations
Product data must stay consistent from manufacturer to dispenser.
Regulated operations
Change control, validation and audit trails are expected.
How we help
How ECOM supports pharmaceuticals companies
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Order-to-cash EDI
Orders, acknowledgments, ship notices and invoices with wholesalers.
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Sales and chargeback data
Process 867 product transfer reports and 844/849 chargeback documents.
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Serialization data exchange
Integrate EPCIS data flows with partners and internal systems, scoped with your team.
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Secure file transfer
Encrypted file transfers with partners over AS2 and SFTP.
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Controlled change process
Documented testing and change control for integration updates.
Documents and standards
Common transactions
Common documents in pharmaceutical distribution.
| Code | Document | What it does |
|---|---|---|
| 850 | Purchase Order | The wholesaler orders product. |
| 856 | Advance Ship Notice | Details the shipment. |
| 810 | Invoice | Bills for product. |
| 867 | Product Transfer and Resale Report | Reports distributor sales. |
| 844 | Product Transfer Account Adjustment | Submits chargeback claims. |
| 849 | Response to Product Transfer Account Adjustment | Responds to chargeback claims. |
| EPCIS | GS1 EPCIS events | Shares serialized product traceability events. |
Scenarios
Typical integration scenarios
Manufacturers
Automate distributor orders, sales reporting and chargebacks.
Distributors
Exchange orders and traceability data with manufacturers and customers.
Trading partners
Pharmaceuticals partners we connect with
Examples of healthcare and pharmaceutical trading partners ECOM can connect your business with.
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Frequently asked questions
What is an EDI 867 used for in pharma?
The 867 product transfer and resale report lets distributors report sales to manufacturers, which supports contract pricing and chargeback validation.
Does ECOM support DSCSA serialization data?
ECOM can integrate EPCIS-based data flows with your systems and partners. The specific scope and compliance responsibilities are defined with your team.
How do you handle validation requirements?
ECOM follows documented testing and change control for integration changes and can align with your validation procedures.
Talk to an integration expert
Tell us about your partners, systems and goals. We will show you how PRISM and our team can help.














