B2B integration
Connect your entire business ecosystem through one platform
Your partners do not all work the same way. Some require EDI, others offer APIs, some exchange files and a few only have web portals. ECOM's B2B integration approach connects all of them through PRISM, so every partner relationship runs on automated, monitored processes.
What is B2B integration?
B2B integration is the automation of business processes and data exchange between an organization and its external partners, such as customers, suppliers, logistics providers and financial institutions. It covers communication protocols, data formats, translation, business rules and monitoring, and spans EDI, APIs, managed file transfer and portal automation.
Outcomes
What you can expect
One approach for every partner
Support EDI, API, file and portal-based partners without separate tools and teams for each channel.
Faster partner onboarding
Reusable connections, maps and processes shorten the work required to add a new customer or supplier.
Lower integration risk
Central monitoring and standard processes replace fragile point-to-point connections that only one person understands.
Visibility for the business
Business teams can see the status of orders, shipments and payments without asking IT to check files.
Approach
How ECOM delivers it
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Multi-protocol connectivity
AS2, SFTP, FTPS, HTTPS, REST and SOAP APIs, and VAN connections from one gateway.
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Any-to-any transformation
Convert between EDI, XML, JSON, flat files and application formats.
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Process orchestration
Automate multi-step workflows such as order-to-cash and procure-to-pay across partners and internal systems.
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Document and portal automation
Bring non-EDI partners into the flow with SmartConvert and RPA portal automation.
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Operational visibility
Track transactions and exceptions in PRISM-SCV.
Scenarios
Common scenarios
Modernizing a fragmented landscape
Replace separate EDI translators, FTP scripts and custom APIs with a single platform.
Supporting growth and acquisitions
Integrate acquired businesses and their partners onto a shared integration platform.
Adding API partners alongside EDI
Support new API-first partners without disrupting long-standing EDI relationships.
Frequently asked questions
What is the difference between B2B integration and EDI?
EDI is one method of exchanging business documents. B2B integration is broader and includes EDI, APIs, managed file transfer, portal automation and the business processes that connect them to internal systems.
Is B2B integration the same as iPaaS?
Not exactly. iPaaS is a delivery model for integration software. B2B integration is the capability of connecting with external partners, which can be delivered through iPaaS, SaaS, private cloud or managed services.
Can ECOM manage our B2B integration for us?
Yes. ECOM offers EDI Team as a Service and fully managed options in addition to platform subscriptions.
Talk to an integration expert
Tell us about your partners, systems and goals. We will show you how PRISM and our team can help.