Integration platform services
Expert services for the integration platform you already own
Many organizations have invested in IBM Sterling, Boomi, Cleo or Axway and need experienced people to implement, run and improve it. ECOM provides those skills, from new implementations and upgrades to daily administration and fully managed operations.
At a glance
- IBM Sterling
- IBM MQ, App Connect and API Connect
- Boomi
- Cleo
- Axway
- Upgrades and migrations
What is integration platform services?
Integration platform services are professional and managed services delivered on a customer's chosen integration software. They include installation and configuration, integration development, partner onboarding, administration, upgrades, monitoring and support, performed by specialists who know the platform in depth.
Why teams choose it
Benefits
Protect your investment
Get more value from the platform you already license instead of replacing it prematurely.
Specialists on demand
Access platform skills that are scarce and expensive to hire.
One partner across platforms
Organizations running more than one platform can work with a single services team.
Scope
What's included
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IBM Sterling
Sterling B2B Integrator, File Gateway, Connect:Direct and Order Management implementation, administration, upgrades, maps and business processes.
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IBM MQ, App Connect and API Connect
Messaging, application integration and API management design, development, administration and upgrades.
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Boomi
Integration process development, B2B/EDI configuration, trading partner setup and environment management.
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Cleo
Cleo Integration Cloud and Cleo Harmony configuration, partner onboarding and support.
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Axway
Axway B2B Integration and managed file transfer configuration, administration and support.
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Upgrades and migrations
Version upgrades, cloud moves and migrations between platforms, including to PRISM where appropriate.
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Managed operations
Monitoring, incident response and administration through EDI Team as a Service or fully managed services.
Fit
When it fits
Stabilizing an existing platform
Resolve recurring failures, performance issues and backlog on a platform your team inherited.
Adding capacity for projects
Bring in platform specialists for a large onboarding wave or upgrade.
Running multiple platforms
Support business units that use different integration platforms with one team.
Frequently asked questions
Which integration platforms does ECOM support?
ECOM provides expert services for IBM Sterling B2B Integrator, Sterling File Gateway, Connect:Direct, Sterling Order Management, IBM MQ, IBM App Connect and IBM API Connect, as well as Boomi, Cleo, Axway and its own PRISM platform.
Do you offer training for these platforms?
Yes. ECOM delivers customized training for each of these platforms, built around your environment and team roles.
Can you help us migrate between platforms?
Yes. ECOM plans and executes migrations between platforms and to PRISM, including map conversion and partner cutover.
Do you offer managed services on these platforms?
Yes. ECOM can administer and monitor your platform through EDI Team as a Service or fully managed services.
Talk to an integration expert
Tell us about your partners, systems and goals. We will show you how PRISM and our team can help.