Trading partner network

eCommerce Platforms EDI and API integration

Marketplaces, storefront platforms and online retailers, connected through APIs and EDI. ECOM connects your business with ecommerce platforms through EDI, APIs, managed file transfer and portal automation, integrated with your ERP.

How the exchange works

How ecommerce platforms exchange business documents

Marketplaces and storefront platforms mostly exchange orders, inventory and tracking through their own published APIs, while online retailers that use drop-ship suppliers often use EDI. Timing matters most: if stock levels or shipment status fall behind, the channel oversells, cancels orders or penalizes the seller.

Common documents with ecommerce platforms
DocumentWhat it does in this relationship
APIs Listings, orders, inventory and fulfilment updates through the platform’s own REST API.
EDI 850Purchase Order A drop-ship order from an online retailer, with the end customer’s ship-to address.
EDI 856Advance Ship Notice Shipment confirmation with carrier and tracking number, so the customer can follow the delivery.
EDI 846Inventory Inquiry/Advice Inventory feed that keeps the online offer in line with what you can actually ship.
EDI 810Invoice The invoice to the online retailer for each drop-shipped order.

What onboarding a new ecommerce platforms partner usually involves

  1. Set up API access from your seller or vendor account and agree the SKU and listing mapping.
  2. Decide how often inventory and prices are sent, and how cancellations and returns flow back.
  3. Test orders end to end, including split shipments and tracking updates, before opening the channel.

Partners

eCommerce platforms we connect with

Examples of ecommerce platforms ECOM can connect your business with. Companies with an integration guide are marked.

Connecting with a ecommerce platforms partner not listed here?

ECOM connects businesses with partners of every size using their published EDI, API or file requirements.