eCommerce
Grow online channels without growing manual work
Online sellers juggle marketplaces, storefronts, retailer drop-ship programs and 3PLs. ECOM connects them all to your ERP and inventory, so orders flow automatically and every channel shows accurate availability.
At a glance
- Marketplace integration
- Retail drop-ship EDI
- Channel unification
- 3PL connectivity
- Exception visibility
What is eCommerce integration for sellers?
For online sellers, integration means connecting sales channels such as marketplaces and storefronts with back-office systems like ERP, inventory and fulfillment. It also often includes retailer drop-ship programs that use EDI, and 3PL warehouses that ship orders. The goal is one accurate flow of orders, inventory and shipment data across every channel.
Challenges
Integration challenges in ecommerce
Overselling risk
Inventory spread across channels must stay accurate to avoid cancellations.
Manual order handling
Downloading and uploading orders does not scale with volume.
Mixed EDI and API partners
Marketplaces use APIs while retailers often require EDI.
How we help
How ECOM supports ecommerce companies
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Marketplace integration
Connect marketplaces through the interfaces each one publishes, scoped during discovery.
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Retail drop-ship EDI
Exchange drop-ship orders, inventory and confirmations with retailers.
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Channel unification
Normalize orders and inventory across channels with UniChannel.
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3PL connectivity
Send orders to 3PLs and receive confirmations.
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Exception visibility
Monitor orders and inventory feeds in PRISM-SCV.
Scenarios
Typical integration scenarios
Digital-native brands
Add marketplaces and retail drop-ship programs to a direct store.
Retailers selling online
Integrate marketplace sales and vendor drop-ship.
Trading partners
eCommerce partners we connect with
Examples of ecommerce platforms trading partners ECOM can connect your business with.
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Frequently asked questions
Can I connect Amazon and retail EDI customers on one platform?
Yes. PRISM supports marketplace APIs and retail EDI, so both channels can share inventory and fulfillment processes.
How often can inventory be updated across channels?
Update frequency depends on channel rules and API limits. ECOM designs schedules that balance accuracy and limits.
Do you integrate with 3PLs?
Yes. ECOM connects sellers to 3PL warehouses using EDI, APIs or files.
Talk to an integration expert
Tell us about your partners, systems and goals. We will show you how PRISM and our team can help.