Managed file transfer
A file transfer program you can trust and prove
Most enterprises run hundreds of file transfers, many set up years ago on different servers with different scripts. ECOM helps you inventory them, move them onto a governed MFT platform, and keep them running with monitoring, alerts and audit trails.
At a glance
- Transfer discovery and inventory
- Platform options
- Migration planning
- Monitoring and SLAs
- Ongoing operations
What is an enterprise MFT program?
An enterprise managed file transfer program is the combination of platform, processes and governance used to control every file exchanged with partners and between internal systems. It defines approved protocols and encryption, partner onboarding steps, monitoring and alerting rules, retention and audit requirements, and ownership for each data flow.
Outcomes
What you can expect
Know every data flow
An inventory of transfers, owners and partners replaces tribal knowledge spread across servers and scripts.
Consistent security
Standard protocols, encryption and key management apply to every transfer, not just the newest ones.
Faster issue resolution
Central monitoring shows which transfer failed, why, and who owns it.
Approach
How ECOM delivers it
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Transfer discovery and inventory
Identify existing FTP, SFTP and scripted transfers, their partners and their business owners.
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Platform options
ECOM supports IBM Sterling File Gateway and Connect:Direct for organizations that run them.
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Migration planning
Move transfers in waves with partner coordination, parallel testing and rollback plans.
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Monitoring and SLAs
Alert on late, missing or failed files according to agreed service levels.
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Ongoing operations
Partner onboarding, certificate renewals and incident handling by ECOM specialists if you choose.
Scenarios
Common scenarios
FTP retirement
Eliminate unencrypted FTP to meet security policy or audit findings.
Bank connectivity
Standardize payment and statement file exchange with multiple banks.
Mergers and consolidations
Combine file transfer infrastructure from acquired businesses.
Frequently asked questions
Should we buy MFT software or use a managed service?
It depends on your team's capacity and expertise. ECOM offers the platform as a subscription, operations support through EDI Team as a Service, and fully managed options.
Can ECOM support IBM Sterling File Gateway and Connect:Direct?
Yes. ECOM provides administration, upgrades, troubleshooting and migration services for IBM Sterling file transfer products.
How do you migrate transfers without disruption?
Transfers are migrated in planned waves, tested in parallel with partners, and cut over with rollback options.
Talk to an integration expert
Tell us about your partners, systems and goals. We will show you how PRISM and our team can help.