Trading partner setup
Set up a new partner correctly the first time
When you need one new customer, supplier or carrier connected, ECOM's partner setup service covers every step, so the partner goes live without pulling your team away from other work.
At a glance
- Partner profile configuration
- Connectivity
- Map assignment or development
- Test and certify
- Production confirmation
What is trading partner setup?
Trading partner setup is the technical configuration needed to exchange documents with a specific partner. It includes partner identifiers, communication settings such as AS2 or SFTP, certificates and keys, document maps, test exchanges and the move to production.
Why teams choose it
Benefits
Clear scope per partner
Each setup is a defined unit of work with known steps.
Correct from the start
Experience with partner requirements reduces test cycles.
No disruption to existing partners
Changes are tested before they reach production.
Scope
What's included
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Partner profile configuration
Identifiers, qualifiers and document settings.
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Connectivity
AS2, SFTP, VAN or API configuration with certificates and credentials.
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Map assignment or development
Reuse existing maps or build partner-specific variations.
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Test and certify
Exchange test documents and complete partner certification.
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Production confirmation
Verify first production documents and acknowledgments.
Fit
When it fits
One-off partner additions
Add a partner without a larger engagement.
Seasonal onboarding waves
Add several partners ahead of peak season.
Frequently asked questions
How is partner setup different from trading partner onboarding?
Partner setup is the technical work for an individual partner. Trading partner onboarding is the broader program for bringing partners live, which can include many setups and supplier enablement.
Do you work with VANs?
Yes. ECOM configures VAN connections when partners require them, as well as direct AS2, SFTP and API connections.
What information do you need to begin?
The partner's implementation guide or contact, the documents required and your preferred go-live date.
Talk to an integration expert
Tell us about your partners, systems and goals. We will show you how PRISM and our team can help.