eCommerce integration
Connect online channels to the rest of your business
Online stores and marketplaces move fast, and manual exports quickly fall behind. ECOM connects them to your ERP and warehouse, so orders, inventory, shipments and returns stay synchronized across every channel, including your wholesale EDI partners.
At a glance
- Marketplace connectors
- Storefront integration
- Inventory and price synchronization
- Fulfillment and tracking
- Unified channel data
What is eCommerce integration?
eCommerce integration connects online sales channels, such as storefront platforms and marketplaces, with back-office systems like ERP, warehouse management and accounting. It automates the exchange of orders, product and price data, inventory levels, shipment confirmations and returns, which removes manual uploads and keeps channels consistent.
Outcomes
What you can expect
Orders processed faster
Online orders reach the warehouse automatically, shortening time to ship.
Accurate inventory online
Regular inventory updates reduce overselling and cancellations.
One operation for B2B and B2C
Run marketplace, storefront and retail EDI orders through shared processes.
Approach
How ECOM delivers it
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Marketplace connectors
Integrate with marketplaces through the interfaces each one publishes, scoped during discovery.
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Storefront integration
Connect commerce platforms to ERP and warehouse systems.
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Inventory and price synchronization
Publish stock and prices to channels on schedules or events.
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Fulfillment and tracking
Send shipment confirmations and tracking back to each channel.
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Unified channel data
Normalize channel data with PRISM UniChannel.
Scenarios
Common scenarios
Brands launching marketplaces
Add a marketplace channel without manual order downloads.
Wholesale plus direct-to-consumer
Combine retail EDI and online orders in one fulfillment flow.
Frequently asked questions
Which marketplaces can you integrate?
Coverage depends on available connectors, which ECOM confirms during scoping. Custom connectors can be built when needed.
Can eCommerce orders go into the same ERP process as EDI orders?
Yes. PRISM normalizes orders from every channel so they can follow shared validation and fulfillment rules.
Do you support returns?
Return flows can be integrated where channels provide return data through APIs or files.
Talk to an integration expert
Tell us about your partners, systems and goals. We will show you how PRISM and our team can help.