Telecom and Media integration

AT&T supplier EDI integration

A guide for suppliers connecting with AT&T, covering order-cycle documents, invoice matching and ERP integration.

Overview

Understanding AT&T integration

Who this is for: Equipment, device, accessory and materials suppliers selling to AT&T.

AT&T buys network equipment, devices, accessories and materials from many suppliers and exchanges order-cycle documents with them electronically. Third-party catalogs list AT&T documents including purchase orders, purchase order acknowledgments, advance ship notices, invoices, application advice and routing instructions.

Invoice accuracy is a recurring theme. Third-party sources describe AT&T expecting invoices to reference the original purchase order exactly and to align with the order and the ship notice, with line-item detail such as quantities and unit prices. When invoices do not match, payment can be delayed.

AT&T's official specifications are provided to suppliers directly, and third-party guide publishers advise contacting AT&T for them. Suppliers should confirm the document set and versions for their relationship, and note that some catalogs list separate legacy and current AT&T identifiers.

Workflows

Typical AT&T business workflows

AT&T order cycle

  1. 1Receive 850 purchase order
  2. 2Send 855 acknowledgment
  3. 3Send 856 ship notice
  4. 4Send 810 invoice
  5. 5Review 824 application advice

Documents and APIs

Common AT&T transactions

Documents commonly exchanged with AT&T, based on the public sources listed below. Exact requirements depend on your program, so always confirm against AT&T's current implementation guide.

DocumentNameDirectionPurpose
850Purchase OrderFrom AT&TAT&T orders products from suppliers.
855Purchase Order AcknowledgmentTo AT&TThe supplier confirms the order.
856Advance Ship NoticeTo AT&TDescribes each shipment.
810InvoiceTo AT&TBills AT&T and must align with the order and shipment.
824Application AdviceFrom AT&TReports errors in submitted documents.
754Routing InstructionsFrom AT&TProvides shipment routing where used.

Connectivity

How companies connect

  • EDI per AT&T specifications

    Suppliers exchange documents according to specifications provided by AT&T.

  • Current and legacy identifiers

    Third-party catalogs list separate current and legacy AT&T identifiers to confirm before setup.

Challenges

Common integration challenges

  • Three-way matching

    Invoices must align with the purchase order and ship notice to avoid payment delays.

  • Acting on application advice

    Errors reported on 824 documents need prompt correction.

  • Obtaining official specifications

    Specifications come from AT&T directly, so onboarding depends on AT&T contacts.

How ECOM helps

How ECOM can support your AT&T integration

ERP integration options

ECOM integrates AT&T order-cycle documents with your ERP so invoices reference the original order exactly and errors reach the right team quickly.

Visibility and exception management

PRISM-SCV, ECOM's supply chain visibility product, is designed to follow each AT&T document from receipt to response and flag late or missing documents and mismatches, so your team can resolve exceptions before they affect the relationship.

Explore PRISM-SCV

AT&T integration FAQs

Which EDI documents does AT&T use with suppliers?

Third-party catalogs list the 850, 855, 856, 810, 824 and 754, among others. Confirm the set with AT&T.

Why do AT&T invoices get rejected?

Common causes include purchase order references that do not match exactly and invoices that do not align with the order and ship notice.

Where do suppliers get AT&T specifications?

Directly from AT&T. Third-party guide publishers recommend contacting AT&T for official specifications.

Is ECOM an AT&T partner?

This page is an integration guide and does not indicate a partnership with AT&T. ECOM builds integrations to published requirements.

Sources and accuracy

This guide summarizes publicly available information as of October 2026. AT&T sets its own requirements and can change them at any time; your AT&T implementation guide, supplier portal or account contact is the authoritative source for your program.

Request AT&T integration assistance

Tell us about your AT&T program, documents and ERP. We will outline the connection, mapping and testing plan.