Retail integration

The Home Depot EDI integration and automation

A guide for suppliers connecting with The Home Depot, covering store and online fulfillment flows, the documents involved, labeling and ERP integration.

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Overview

Understanding The Home Depot integration

Who this is for: Manufacturers and distributors supplying The Home Depot stores, distribution centers and online channels, including drop-ship suppliers.

The Home Depot works with suppliers through a combination of EDI and supplier portals. Suppliers typically receive purchase orders electronically, confirm them, send advance ship notices for shipments to stores or distribution centers, and invoice electronically. Functional acknowledgments confirm that each document was received.

Home improvement products add their own complexity. Items vary widely in size and handling, shipments may go to stores, distribution centers or directly to customers, and suppliers often support both traditional replenishment and online orders. Third-party guides note that drop-ship has historically been managed through a separate commerce platform, so suppliers may maintain more than one integration path for The Home Depot.

Suppliers onboard through The Home Depot's supplier resources and demonstrate that they can exchange the required documents before trading in production. Because document sets can vary by division and program, the supplier hub or assigned EDI contact is the authoritative source for a supplier's specific requirements.

Workflows

Typical The Home Depot business workflows

Store and distribution center replenishment

1Receive 850 purchase order
2Send 855 acknowledgment
3Ship with compliant labels
4Send 856 ship notice
5Send 810 invoice

Online and drop-ship orders

1Receive customer order
2Confirm availability
3Ship to the customer
4Send shipment confirmation
5Invoice the order

Documents and APIs

Common The Home Depot transactions

Documents commonly exchanged with The Home Depot, based on the public sources listed below. Exact requirements depend on your program, so always confirm against The Home Depot's current implementation guide.

Document	Name	Direction	Purpose
850	Purchase Order	From The Home Depot	The Home Depot orders products.
855	Purchase Order Acknowledgment	To The Home Depot	The supplier confirms or adjusts the order.
860	Purchase Order Change	From The Home Depot	Changes an existing order where used.
856	Advance Ship Notice	To The Home Depot	Describes the shipment and its packaging.
810	Invoice	To The Home Depot	Requests payment.
846	Inventory Inquiry/Advice	To The Home Depot	Shares inventory availability for online programs.
997	Functional Acknowledgment	Both directions	Confirms documents were received.

Connectivity

How companies connect

AS2 or VAN
Suppliers connect to The Home Depot's EDI environment directly or through an EDI service provider.
Drop-ship platform
Online drop-ship orders may run through a separate commerce platform with its own integration.
Supplier portal
Supplier resources cover onboarding, requirements and program information alongside EDI.

Challenges

Common integration challenges

Multiple fulfillment paths
Store, distribution center and online orders can follow different processes and documents.
Product and packaging variety
Large and irregular items make accurate packaging data in ship notices harder to maintain.
Testing before go-live
Suppliers must prove they can exchange required documents before trading in production.

How ECOM helps

How ECOM can support your The Home Depot integration

Solution

EDI Integration

Integrate Home Depot orders, ship notices and invoices with your ERP and warehouse.

Solution

Drop-Ship Automation

Automate online drop-ship orders, confirmations and invoices.

Product

PRISM-SCV

Monitor each order across store, distribution center and online flows.

ERP integration options

ECOM integrates The Home Depot documents with your ERP and warehouse systems, keeping store, distribution center and drop-ship flows in one monitored process.

Visibility and exception management

PRISM-SCV, ECOM's supply chain visibility product, is designed to follow each The Home Depot document from receipt to response and flag late or missing documents and mismatches, so your team can resolve exceptions before they affect the relationship.

Explore PRISM-SCV

The Home Depot integration FAQs

Which EDI documents does The Home Depot use with suppliers?

Commonly cited documents include the 850 purchase order, 855 acknowledgment, 856 ship notice, 810 invoice and 997 functional acknowledgment, with others such as the 860 or 846 depending on the program. Confirm with The Home Depot's supplier resources.

Is drop-ship integration handled separately?

Often, yes. Online drop-ship orders may run through a dedicated commerce platform, so suppliers frequently maintain a separate integration for them.

Can ECOM handle both store and online orders?

Yes. ECOM can integrate both flows with your ERP and monitor them together in PRISM-SCV.

Is ECOM an approved Home Depot provider?

This page is an integration guide and does not indicate an approval or partnership with The Home Depot. ECOM builds integrations to published requirements.

Sources and accuracy

This guide summarizes publicly available information as of October 2026. The Home Depot sets its own requirements and can change them at any time; your The Home Depot implementation guide, supplier portal or account contact is the authoritative source for your program.